Putra, Hendrianto Noivanda - 225610008 (2025) EVALUASI DAN ANALISIS ANTARMUKA PENGGUNA PADA HALAMAN CUSTOMER GODRIVENOW DENGAN METODE HEURISTIC EVALUATION. Skripsi thesis, UNIVERSITAS TEKNOLOGI DIGITAL INDONESIA.
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Abstract
Tugas akhir ini mengevaluasi dan menganalisis tingkat usability pada halaman customer di platform GoDriveNow menggunakan metode Heuristic Evaluation. Meskipun aplikasi ini digunakan untuk mempermudah layanan transportasi, evaluasi sistematis terhadap tingkat usability-nya belum dilakukan. Evaluasi dilakukan berdasarkan sepuluh prinsip heuristik dari Jakob Nielsen, yaitu visibility of system status, match between system and the real world, user control and freedom, consistency and standards, error prevention, recognition rather than recall, flexibility and efficiency of use, aesthetic and minimalist design, help users recognize, diagnose and recover from errors, dan help and documentation. Data diperoleh melalui kuesioner skala Likert yang melibatkan 12 responden. Hasil evaluasi menunjukkan rata-rata indeks usability sebesar 86,03%, yang menandakan bahwa aplikasi memiliki tingkat usability yang “baik”. Namun, ditemukan kelemahan pada aspek panduan pemulihan kesalahan dan dokumentasi bantuan, sehingga perlu diperbaiki lebih lanjut. Kata kunci: heuristic evaluation, GoDriveNow, UI/UX, user-centered design, usability
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | Pembimbing : Emy Susanti, S.Kom., M.Cs |
| Uncontrolled Keywords: | Heuristic evaluation, GoDriveNow, UI/UX, user-centered design, usability |
| Subjects: | A Karya Umum (General) > Ilmu Komputer (Computer Science) > Analisis Sistem A Karya Umum (General) > Ilmu Komputer (Computer Science) > METODE USABILITY A Karya Umum (General) > Ilmu Komputer (Computer Science) > Analisis Sistem > Analisis User Interface |
| Divisions: | Skripsi (S1) > Sistem Informasi (S1) |
| Depositing User: | Mr. Andi Setyanto |
| Date Deposited: | 07 Okt 2025 07:37 |
| Last Modified: | 07 Okt 2025 07:37 |
| URI: | http://eprints.utdi.ac.id/id/eprint/10911 |
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