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Rohman, Hidayat - 135610082 (2017) PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) BERBASIS WEB DAN SMS GATEWAY DI KLINIK PRATAMA KUSUMA HUSADA KLATEN IMPLEMENTATION CUSTOMER RELATIONSHIP MANAGEMENT (CRM) WEB BASED AND SMS GATEWAY AT CLINIC PRATAMA KUSUMA HUSADA KLATEN. Skripsi thesis, STMIK AKAKOM Yogyakarta.